Last Updated: 21.11.2023
By using the KD-Ride mobile application (“the App”), you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use the App.
Users must be at least 18 years old to use the KD-Ride service. By using the App, you represent and warrant that you are at least 18 years old.
To access certain features of the App, users are required to create an account. Users are responsible for maintaining the confidentiality of their account information and are liable for all activities that occur under their account.
Users may request rides through the App, and drivers may accept or decline such requests. Once a ride is accepted, users and drivers are encouraged to communicate through the App for safety and record-keeping purposes.
Payment for rides will be processed through the App. Users agree to pay the fare as calculated by the App. KD-Ride reserves the right to charge additional fees for special services, cleaning, or other applicable charges.
Users and drivers may cancel a ride request without penalty within a specified time frame. Late cancellations may incur charges. KD-Ride reserves the right to charge cancellation fees.
Users and drivers must adhere to a code of conduct to ensure a safe and respectful environment. Any form of harassment, discrimination, or inappropriate behavior will not be tolerated.
After each ride, users and drivers have the opportunity to rate and review each other. KD-Ride reserves the right to suspend or terminate accounts based on consistently low ratings or inappropriate behavior.
KD-Ride collects and processes personal information in accordance with its Privacy Policy. By using the App, you consent to the collection and use of your information as described in the Privacy Policy.
KD-Ride reserves the right to terminate or suspend accounts for violation of these terms or for any reason deemed appropriate by KD-Ride.
KD-Ride may update these terms from time to time. Users will be notified of significant changes. Continued use of the App after such changes constitutes acceptance of the updated terms.
These terms are governed by the laws of Kenya. Any disputes arising from or in connection with these terms shall be resolved through arbitration in accordance with Kenyan law.
Please ensure that you seek legal advice to confirm that these terms comply with our local laws and regulations in Kenya and to address any specific requirements of KD-Ride.
